Customer Testimonials
Joseph in the service department is wonderful and a pleasure to work with! I am in town from out of state and he helped me out greatly making sure I wasnt stranded while my vehicle was in for warranty service. Top notch customer service and repair work! I highly recommend!
Had a very comfortable & low pressure purchase experience. Kyle in sales, Steve & Patrick in the office were all great to work with. The vehicle I bought was priced fairly and dealer fees were reasonable.
Service was great and I appreciated the professionalism from Taylor Cantu.
Kori was an excellent dealer to work with! Very personable as well as honest. Thanks for the help Kori!
Our 2019 Buick Encore needed a new battery last week. Service Advisor Joseph Alba was a real pleasure to work with! Ten stars!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Sunshine was great made the car buying process nice and easy
We had a great experience with Laz Valdez. He welcomed us as soon as we arrived and showed us to the customer lounge where he offered us coffee. Laz is friendly, knowledgeable and personalizes the car buying experience. He has the ability to think on his feet and we would make the drive to see him again.
DO NOT GO TO GURLEY LEEP for emergency service. On October 14, 2024, I pulled into the service department on Douglas Road. After charging me 169.95 to diagnose a battery problem, I was then charged an additional 343.50 for the battery. HIGHWAY robbery as I am a senior citizen who was on her way out of town that afternoon. Because I wanted to be sure that the car was operational for my return trip to Florida, they also told me that I needed an engine air filter ($112.38) --when I returned, I learned that I had had that filter replaced less than 6 months ago. Clearly, ... Read More DealerRater - Oct 21, 2024
I want to thank Taylor for getting me so quicky. Very professional and excellent customer service. Thanks again for all the gelp.
Poor experience, I bought a used 2015 GMC 1500 pick up It looked pretty good except they had just got it in on trade and hadn't cleaned it up yet. So the day I picked it up it was supposable had been detailed and the oil changed? The interior was half way clean it still had dog hair in the passengers side door and the engine compartment is as dirty as it was when I looked at it the first time. all this dealer prep for 495.00. Then to have the A/C work at the dealer and get it home and ... Read More DealerRater - Jun 17, 2024
Had a great experience buying a Buick Enclave at Gurley-Leep. Kyle Lowman was our salesperson. His professionalism and product knowledge were exceptional. He even followed up after the sale to be sure we were happy with our purchase.
No response at all about a used vehicle. You would think a dealer would want to contact as many people to sell a car...
Tremendous dealership with an excellent sales staff, efficient service department and top notch customer service from the upper management! Would recommend to friends and family!!! Have bought 6 vehicles from Gurley Leep and will be back for my vehicle needs
Service you can not count on. Service side is unprofessional and you will be treated less than
This place is a joke! They sell a car to a customer that lives in Elkhart but service only provides transportation for customers who live in St. Joe county. I was offered an Uber as a ride home and then told nobody would be able to pick me up. Seriously this is a joke.
On another note, I highly doubt that this car is actually a true certified pre owned car emphasizing the certified part. Brakes were bad, horrible noise in the undercarriage, sun roof doesn’t close all of the way, second fob is so damaged that it won’... Read More DealerRater - Aug 17, 2023
Their service Dept. took 8 hours plus to do an oil change and tire rotation. They were supposed to install a chip they said they had, then they didn’t have, then we were told Yes, they had the chip and after trying to fry through on the phone to the service Dept which never answered their phone , it was getting near 5pm and we still had I heard from them, we went down there. To be told the chop is back ordered and no real explanation as to why it took all day for the service to be completed. You ... Read More DealerRater - Apr 5, 2023
Huge thanks to Kori Curtis for helping me with the purchase of this beautiful 2023 GMC Denali 2500HD
EDIT: My mistake fellas. I must have rated the wrong location. Scratch my previous message.
I was told by the service manager that I always come in there with guns blazing I actually need a cannon service guys are crooks!!
This team is absolutely awesome. John Sims, Bobby Likens, and Rocky Faragoi took great care of me and my needs. Super honest and friendly. 5 Stars isn't enough. Keep up the great work.
Hands down the best dealer! Communication was on point, bought my dream truck! 2022 GMC Sierra,I love it so much and Big shout out to Marcos for helping me, he did an amazing job at finding exactly what I was looking for. I had such a great experience at Gurley leep. Highly recommend Marcos for anyone who is looking for a car, he is the right fit for finding the right and the dream car you ever wanted. I rate it a 10! Thank you for all your help.
Sunshine is amazing! Took great care of us. Helped us get exactly what we were looking for with no pressure. We would recommend her to anyone looking for their next vehicle. Thank you Sunshine!!
I have personally bought multiple vehicles from girly leap and I'm usually asked to go with family members or friends when they are going to purchase a vehicle for themselves because of the negotiating aspects some people just are not comfortable with doing that. I normally use John in used cars he was on vacation I was referred to Marco and have to give a five if there was a six or 10 I would give him that for his honesty and lack of pressure I would have felt comfortable with my aunt buying a vehicle on her own by ... Read More Google - Apr 13, 2022
Hands down the best dealer! Communication on point, bought my car for top dollar, delivered us our 2022 Yukon. Very happy with the service and you will be too! Thanks again, Rocky.
Bought my vehicle here, have had good service experience. The last service visit we ended up buying a new wheel, 4 tires and paid for an alignment. Our truck was there almost a week. Come to find out we paid $160 for an alignment that was never done. Now we have to come back in to leave the vehicle again so they can do the alignment that was never done in the first place. Rather frustrating.
Marco Osorio went above and beyond to help me get the 2018 Ford Escape I really wanted. I appreciated his professionalism and through expertise.
Everyone was wonderful and very helpful. My salesman Kyle Lowman was great he made sure he showed me everything on my new. I feel he went out of his way to he sure I was happy
They never followed up with me about the car, no phone call or email disappointing.
Best buying experience with Adam Cizewski on my new Buick Envision! Thanks for all of your efforts! Lorrie Cizewski
I bought a 2021 GMC Terrain from the GM Giant store and the salesman, Adam Cizewski was great! He made the process so easy! We will be return customers!
Tyler Amaro is my go to salesman when in need of a car. He helped me find my beautiful 2021 Lexus NX 300. If you’re searching for a new car make sure you ask for him!! He will find you what you need and at the price you want making your purchase much easier. Thank you Tyler!
The website sucks and so does the phone system. I tried to cancel a service appt for my Cadillac three different times and neither worked. The website seems not to offer a method of cancelling even though I set up the appt on the website. So I tried the in house phone line and the operator failed twice to connect me to the right person to cancel. Incredibly inefficient for them and for me. I will not buy another car from these people.
Avoid this dealership, beware of lemons, and beware of the service department that doesn’t really care for the quality of a repair. Have had 8 different issues within a a few weeks of purchasing our 17’ Acadia. If I could leave zero stars I would.
First off I want to throw a shout out to my man Kyle that sold me my car! He was so easy to work with and willing to take the time to figure out what you really want. He truly gave me the freedom to purchase what I wanted not what they wanted to sell. The sales manager was awesome too. I had questions on paperwork he was just a call or a walk into the dealership away. Brain helped me out and explained some things that are different about my transmission and got me in and out before time ... Read More Google - Sep 30, 2021
Great customer service! Definitely helped me with getting some parts covered. Especially since my vehicle is certified and doesn't even have 50,000 miles on it.
I just recently bought my wife a Cadillac from Gurley Leep, last week. It was THE best car buying experience I've ever had, thanks to the sales rep, Sam Howard. We had NO intentions of buying a car there because we had found one online that we really liked. We went in just to test drive an SUV vs a car and we ended up buying the car the next day. Sam was the most respectful and non pushy salesman I've ever dealt with when buying a car. We were not approached as soon as the rubber from ... Read More Google - Apr 23, 2021
Sunshine was great and helped us find the perfect vehicle! Ask for her if you ever go here to look at cars!!!
Travis McCavitt was exceptional as our salesman. No pressure and knew his product line. Very helpful, no sales BS, and worked efficiently to get us to a deal that worked well for both the Gurley Leep family and my family. Highly recommended.
Tyler Amaro provided us with awesome cust. service. We spoke on the phone and was sold on him before even meeting him. He answered all of my questions and attentive to my needs. We stayed past closing hours and he did not complain staying late and was ver accommodating. Bobby Likens our finance guy was also very pleasant and explained each form to us. When we picked up our car. Marco helped transfer everything out from our old car to our new car. I love the team work everyone displayed. Awesome job!
Marco was the best sale rep! Did what Campbell Ford in Niles couldn’t do!!! Thanks Marco
Justin Galvin took great care of us. Thank you so much for being kind and clear with all information needed to purchase our vehicle. Thank you.
Thanks for the great service and great deal for new car. Thanks marco
great service, thank you Justin Galvin.
We originally found a car on cargurus we went to test drive here. Justin had reached out to me and we scheduled a time to test drive it. They worked with us on pricing and payment to get where we wanted. Long story short after seeing reviews about the car we test drove we decided against it. Justin was very patient and helped us with another vehicle we were interested in and we ended up buying.
I have had the pleasure of working with Gurley Leep GMC and Tyler Amaro to purchase a Jeep lately. The experience went smoothly and we got a great deal. We have just what we wanted right in our price range for our daughter. Tyler was polite, fun, and honest. We will definitely be doing business with Gurley Leep again.
We have been with Gurly Leep for the last 8 years! We always get treated like Family the whole group works well as a team!! Our last two sales have been with Adam! Give him a call today you won't be sorry!!!
Your one stop shop!!! Shout out to Tyler Amaro for being a great sales person and the finance manager to find and sale you the car of your dreams while getting you approved at the best rate possible!!!!2 cars from Gurley Leep now! 👌🏻
GMC did an AMAZING job. The entire lot looks expensive and very fancy! I just knew I couldn’t afford it. I emailed them and Tyler Amaro contacted me quick! I told him what I wanted , patents, down payment, and the issues that I currently have. He made the process so easy! Everyone told me I would put $500 and up for ANY SUV. He got me into an SUV that I absolutely love for cheaper than that!! It Had everything I was looking for. And he broke everything down to me so I would understand how it works!
He also ... Read More Google - Dec 15, 2020
Very professional and the best service in the area! 👍 Highly recommended.. Thanks to Tyler Amaro.
Last minute, we needed a car for our son. I sent a note to Gurley Leep Friday night, received an email right away. First thing Saturday morning, I got both a voice mail and text message from Adam Cizewski about the used Malibu we were looking at online. Adam was helpful, friendly and professional from the start. We took the car home Saturday afternoon. If we ever need another used car, will definitely ask for him! Thanks, Lisa
I just purchased my SUV at Gurley Leep GM Giant! If you’re looking for a car ask for Sam! He’s the best and made the experience a walk in the park. He also got me an amazing deal! I ended up getting an SUV I thought would be a little out of my price range but he made it work! I am extremely grateful and am now driving very comfortably and so very happy! Thank you Sam!
Great service!! Kevin is very professional and knowledgeable. Best dealership around!! This is where i also buy all of my vehicles.
Sometimes you get lucky an get to purchase a vehicle from an actual person, instead of a " cars salesman or saleswoman ". My experience at Gurley Leep Buick GMC Cadillac was great due to all Carlee Donathen did to help me get into a cheaper, safer and more reliable car. Any one looking or thinking about a new or used car, all I can say is contact her and you will see what I mean by actually person. Straight forward, kind, persistent and smart. Thx Again...
cant say enough awesome things about Carlee Donathen and the rest of the great people here. we had no idea how easy the process was to get a used car there!
Adam was a great salesman! Great business! Happy customer!
I had the pleasure of working with Kevin and Josh on a new vehicle for my family. I couldn’t be happier with the service they provided. Without hesitation during this weird time that we are in with COVID-19 Kevin was happy to bring a vehicle to my home for me and my wife to see, and Josh worked diligently to get us the best deal possible on the vehicle we chose. I have never had an easier experience walking in to a car dealership, I was in and out in less than an hour. My wife and I couldn’... Read More Facebook - Apr 11, 2020
best service... best vehicle deals.... best staff
Had a really good first experience for an oil change and will be back, very personable service.
After bring involved in a car accident a few months ago, I was on the hunt for a new Dodge dart since I had just bought second pair of tires and I didn't want them to go to waste. At the time there were two at Gurley Leep and I spoke with Jessica Galvan about them. Unfortunately, they both sold quickly. However, within a few days a Dodge dart came in on a trade and before it was even posted Jessica called me about it and I was able to come in and look at it. She was a ... Read More Google - Jan 21, 2020
Visited the GM dealership in December after another friend of mine raved about the buying experience he had.
I texted Jessica Galvan with the truck I was interested in which was at the South Side Ford location. She set up an appointment for the next day with me. She brought the vehicle to the Douglas Rd location and had it warmed up and ready to go. Jessica was very courteous and knowledgeable.
The finance guy, Bobby and Jessica made the buying experience quick, easy, and stress free helped me get the best deal I could. They didn’t try to ... Read More Google - Jan 18, 2020
Fantastic! Sam Howard did an excellent job getting us into the right car for us! We would recommend you give Gurley Leep a visit if shopping for a new/used car!
I'm in town for a few days and I started getting brake system warnings. I am not a car guy, so I decided to try catching a GM dealer after work. I showed up after 5. One of the service advisors came out, took a look, confirmed that I definitely needed some brake fluid and felt that was all I needed, cautioned that I should still have the system checked when I got home, introduced me to the guy in parts who hooked me up with some fluid, and then came back to follow up as I was putting the ... Read More Facebook - Oct 9, 2019
We bought our new car from Jessica Galvan around a month ago. We couldn’t be more pleased with the vehicle and Jessica! She was so professional and personable along with all the other staff we came in contact with! We will definitely be repeat customers along with sending people her way! 😊👏🏼
I give you five stars Jessica,you provided me with excellent sales service when I bought my 2006 Chevrolet truck and thanks again.
My husband and I both got vehicles from Yvonne Diaz in April. She is very helpful and easy to talk to. She made our experience so easy all around! I’d recommend her to anyone that is looking for a new vehicle.
Found the car I’d been looking for on Cars.com, called Gurley Leep and was lucky to get Yvonne Diaz. Since pics hadn’t been posted yet, Yvonne personally took some pics and emailed them to me. After my 2 hr drive to get to Mishawaka, Yvonne had the car ready to test drive, and was excellent throughout the sale. 3 hrs later, Yvonne had the car detailed and ready to go. So pleased with her help and professionalism! Hope she stays in the car business, because I’ll definitely be back to buy from her again.
Purchased my 2019 GMC Acadia yesterday 5/28/19. Justin Galvin did an amazing job from start to finish. He drove 2 hours to pick me up to purchase the vehicle. He was patient and very pleasant to work with. He answered all of my questions and made the sale stress free. I highly recommend doing business with this company and working with Justin...you will not be disappointed!
Had a good experience getting my first car from here. My sales lady yvonne Diaz was really great and helped me out a lot. She is the best!!! I love my car ! (:
My husband and I went to Gurley Leep GM today and it was the most pleasant and easy experience we’ve ever had buying a car. Yvonne was so easy to work with and she got us in and out very quickly. She answered all of our questions. We highly recommend anyone to go and see her as you will not be disappointed!
My salesperson is Yvonne Diaz she was very polite and helpful. This was my first time buying a car and I would recommend her for anyone looking for a car!
I love dealing with Jimmy Huffman ! His customer relation skills are superb , he always works with me and my family in a quick and compassionate way and I highly recommend dealing with him and Gurley Leep the GM GIANT !
I purchased a beautiful pre owned vehicle from gm giant and the sales person Jimmie Huffman was wonderful. He worked with us to find the absolute best vehicle for our needs in the time crunch we had. He even went above and beyond and personally delivered the vehicle to us at the hopsital the day after my wife gave birth to our second child. I give gm giant and especially Jimmie 5 stars any day.
I am an overseas from the UK buyer of high end vehicles. Recently purchased a brand new Cadillac Escalade from the dealership. My salesman there was Jimmie Huffman. Have to say it’s not always easy brokering deals overseas but Jimmie was extremely attentive, knowledgeable in the product, and always on hand to handle any queries. Even on days off Highly recommend Jimmie and the dealership Martyn. Harp Automotive Corp. UK
I bought a car from gurlyleep GM giant Jimmie Huffman was very helpful and grate to talk with
I had a great experience there. I had a very nice lady, Yvonne Diaz help me when I was looking for a car. I told her what I wanted and price range and miles. She brought the suv’s Up for me to look at. Her and I talked about the cars and both of us being short she said she had the Chevy Equinox and it fit her. So she drove one up and I looked it over and sat inside and it really did fit me. I love my car. She is a lovely person to have sell ... Read More Google - May 21, 2019
Jimmie Huffman was amazing at attending all my questions and last second schedule changes I was always throwing at him. He was so quick to answer all my questions and had everything ready when I finally made it in to the store to get my new Buick. He has helped me before with other purchases and he is always extremely helpful and very knowledable!!
Bought a new escalade there for the wife not the best deal but livable better than driving to Indy for a new truck
Paid premium to program key fob
I just haven't the right car in my price range yet . Ms.Shield is during a good job I'm sure she will find a car.
Buying a car from Anthony Schofield!! 🤗
My perfect brand new mom car. 100% satisfied with the salesman, the company, my trade-in value for both cars, the total price I got for this, and everything about this car. Couldn't be happier. Thanks for making my first year in Indiana winter possible!
Was a great experience!!! Our salesman was terrific. Would recommend anyone to go there!!!
Very happy with my oil change today. Efficient and nice.
This is the absolute best place I've ever worked before. They treat their employees and customers with kindness and respect that they deserve. Nothing but a positive atmosphere with excellent customer service.
Friendly sales staff & receptionist. Clean restrooms, free coffee & free cold bottled water & plenty of parking.